Gold bet app's Privacy Policy – Your Information Is Safe

Welcome to the gold bet app Privacy Policy. At gold bet app, protecting your personal information is our highest priority. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the measures we take to keep it safe.

This Policy applies to the gold bet app website (goldbetapp.co), mobile application, and all our digital services. It takes effect whenever you create an account, log in, or use any of our platform's features.

We believe transparency is the foundation of trust. That is why we want you to fully understand what we do — and do not do — with your information.

Gold bet app collects two types of information – what you provide directly, and what is automatically collected during your use of the platform.

What you provide directly:

• Full name, date of birth & national ID number (for KYC verification)
• Email address & mobile number
• Payment details (bKash/Nagad number, bank account)
• Address (where required)

What is automatically collected:

• Device information (device model, operating system, browser)
• IP Address & Login Time
• Gaming History & Transaction Records
• Cookies & Session Data

Gold bet app uses your information for the following purposes:

We never share your information with market research firms, advertisers, or any other third party for commercial purposes.

Cookies are used on the gold bet app website and app. Cookies are small text files stored on your device that help improve your browsing experience.

• Essential Cookies: To maintain login sessions and support core platform functionality.
• Performance Cookies: To understand which pages are most visited and to optimize the site.
• Functionality Cookies: To remember your preferences (language, theme).

You can block or delete cookies at any time through your browser settings, though some features may not work correctly. When you access our platform, you can choose to accept or decline non-essential cookies.

Gold bet app believes your data belongs to you. That's why we share it with third parties only in very limited circumstances:

• Payment Providers: Payment gateways such as bKash, Nagad, and Rocket – solely to process transactions.
• Legal Obligation: We may be required to disclose information pursuant to a court order or regulatory directive.
• Fraud Prevention: Assisting relevant authorities in investigating serious fraud or criminal activity.

Gold Bet App retains your information only for the minimum period necessary:

• All data is retained for as long as your account remains active.
• Financial records are retained for up to 5 years after account closure (as required by law).
• Gaming history is deleted after 3 years.
• KYC documents may be retained for up to 7 years as required by law.

Once the retention period expires, your data is permanently and securely deleted. You may also request early deletion at any time; however, data subject to legal obligations may not be immediately removable.

Every gold bet app user has the following rights over their data:

• Right to Know: You can find out exactly what information we hold about you.
• Right to Rectification: You may request a correction if any of your information is inaccurate.
• Right to Erasure: Under certain conditions, you may request that your data be deleted.
• Right to Object: You may object to the use of your data for any specific purpose.
• Data Portability: You may request a copy of your data.

To exercise these rights, please support@goldbetapp.co Contact us by email. We will respond within 30 business days.

Gold bet app is strictly for users aged 18 and older. We do not knowingly collect information from anyone under 18.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete all associated data.

Gold bet app uses multiple layers of security to protect your information:

While we strive to maintain the highest security standards, no online platform can guarantee absolute protection. We strongly recommend changing your account password regularly and never sharing it with anyone.

Gold bet app may update this Privacy Policy from time to time. When changes are made, we will update the "Last Updated" date at the top of this page. For significant changes, you will be notified via email or an in-platform notification.

Continued use of the Gold Bet App after any changes have been made will be considered your acceptance of the updated policy. We recommend visiting this page regularly to stay informed of any updates.

For any privacy-related questions, concerns, or requests, please get in touch with us:

• Email: support@goldbetapp.co
• Live Chat: Available on the platform 24/7
• Response time: within 24–48 hours